Terms of service

Please read these Terms of Service ("Terms") carefully before accessing or using the website etkqx.com (the "Site") and purchasing our products. By browsing, registering, placing orders or using any services on this Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not accept these Terms, please do not use our Site.

1. General Information

etkqx.com is an online retailer specializing in kitchen gadgets and household tools. All services provided on this Site are intended for personal, non-commercial use unless otherwise agreed in writing. We reserve the right to modify, update or revise these Terms at any time without prior notice. Changes will take effect immediately upon posting on the Site. Your continued use of the Site after updates constitutes acceptance of the revised Terms.

2. Account & User Responsibilities

You may browse products without registering an account. For checkout and order management, you need to provide true, accurate and complete personal information.
You are solely responsible for maintaining the confidentiality of your account information, username and password. All activities conducted under your account are your sole responsibility.
You agree not to use this Site for illegal, fraudulent, harassing or harmful activities. You shall not attempt to hack, disrupt, spam or damage the Site’s normal operation.
We reserve the right to suspend or terminate your account if we find any violation of these Terms.

3. Product & Pricing Information

We strive to ensure all product descriptions, images, specifications and prices on the Site are accurate. However, minor errors may occasionally occur. We do not guarantee that all content is completely error-free.
All listed prices are final and quoted in the corresponding currency. Prices are subject to change without prior notice due to cost adjustment or promotional activities.
Product images are for reference only. The actual item may have slight differences in color or appearance due to shooting light, display devices and production batches.

4. Orders & Transactions

When you place an order, you make a legally binding offer to purchase selected products. We reserve the right to accept or reject any order for reasonable reasons, including but not limited to out-of-stock items, pricing errors or suspicious transactions.
After payment is completed successfully, your order will be processed and arranged for delivery in accordance with our Shipping Policy.
You may not resell, redistribute or use products purchased from us for commercial purposes without our written authorization.

5. Payment Rules

All payments must be completed via the supported payment methods specified on the Site. You authorize us to charge the selected payment method for all ordered products and related shipping fees. We are not responsible for payment failures caused by third-party payment platforms, bank restrictions or your personal account issues.

6. Shipping, Returns & Refunds

All shipping, return, exchange and refund matters shall be governed by our independent Shipping Policy and Return Policy, which are incorporated into these Terms. Please review them carefully before placing an order.

7. Intellectual Property Rights

All content on etkqx.com, including texts, logos, pictures, graphics, trademarks, product designs and website layout, is protected by copyright, trademark and other intellectual property laws.
You may not copy, reproduce, distribute, modify, use or display any content of this Site for commercial purposes without our explicit written permission.

8. Privacy Protection

Your personal information collected during browsing, registration and checkout will be handled in accordance with our Privacy Policy. We will protect your privacy and will not sell or disclose your personal data to third parties without your consent, except as required by law.

9. Disclaimer of Liability

This Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied.
We are not liable for any indirect, incidental, consequential or special losses arising from your use of the Site or products, including but not limited to economic loss, work delay or data loss.
We are not responsible for delivery delays, package loss or damage caused by force majeure, customs clearance, natural disasters, third-party logistics or other factors beyond our reasonable control.

10. Third-Party Links

Our Site may contain links to external third-party websites. These links are provided for your convenience only. We have no control over the content, policies or services of third-party sites and assume no responsibility for your access or use of them.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable to our business location. Any disputes arising out of the use of this Site shall be resolved through friendly negotiation first; if negotiation fails, disputes shall be submitted to the competent jurisdiction.